Attracting new customers is important for any restaurant, but long-term success depends on repeat business. Loyal customers not only return frequently but also spend more, leave positive reviews, and refer others to your restaurant. In fact, studies show that repeat guests can generate significantly higher revenue than first-time visitors, making customer retention one of the most valuable business strategies for restaurants.In a competitive market like Boulder, CO, and across the country, restaurants must do more than serve great food to keep customers coming back. Exceptional service, personalized experiences, and ongoing engagement through marketing and loyalty programs all contribute to building long-term guest relationships.At The Gilkey ... Read More
Latest News on Virtual Restaurant Consulting and Industry Trends
May 15, 2025
Improving Customer Loyalty at Your Restaurant
May 08, 2025
How to Attract Investors to Your Restaurant
Securing investment for a restaurant is one of the biggest challenges for entrepreneurs looking to launch or expand their business. Investors are highly selective, and with the competitive nature of the restaurant industry, standing out requires a solid business model, strong financials, and a clear growth strategy.At The Gilkey Restaurant Consulting Group, we help restaurant owners in Dallas, Houston, and nationwide refine their business plans, develop compelling investment pitches, and connect with potential funding sources. If you're looking to attract investors, here’s what you need to know.What Makes a Restaurant Attractive to Investors?Investors seek opportunities that minimize risk while maximizing profitability. A restaurant ... Read More
Sustainability is no longer just a trend in the restaurant industry—it’s an essential business strategy. With rising food costs, increasing consumer demand for eco-friendly dining, and a greater focus on waste reduction, restaurants that implement sustainable practices can improve efficiency, reduce expenses, and enhance their reputation.At The Gilkey Restaurant Consulting Group, we help restaurants in Houston, Dallas, and nationwide develop sustainability strategies that not only benefit the environment but also drive long-term profitability. Below, we outline practical ways restaurants can cut costs and reduce waste while maintaining quality and efficiency.Why Sustainability Matters for RestaurantsSustainability isn’t just about environmental responsibility—it also provides tangible financial and ... Read More
April 24, 2025
Launching Your Restaurant: From Idea to Grand Opening
Opening a restaurant is an exciting journey, but it requires more than just a passion for food. From developing a unique concept to creating a strong brand and launching with impact, a successful restaurant startup requires careful planning, strategic decision-making, and seamless execution.At The Gilkey Restaurant Consulting Group, we help restaurateurs in Dallas, Houston, and nationwide navigate the challenges of launching a new restaurant. Whether you’re opening your first location or expanding an existing brand, this step-by-step guide will help you set the foundation for long-term success.Step 1: Define Your Concept & Business PlanBefore securing a location or building a menu, your restaurant needs a clear ... Read More
April 17, 2025
2025 Guide to Thriving as a Restaurant Operator in Dallas
The Dallas dining scene continues to evolve, offering both exciting opportunities and intense competition for restaurant operators. With a growing population, an influx of new restaurant concepts, and shifting consumer preferences, staying ahead in 2025 requires a keen understanding of market trends, customer expectations, and smart business strategies.At The Gilkey Restaurant Consulting Group, we help restaurants in Dallas and nationwide navigate the challenges of the industry with data-driven strategies for growth. Below, we explore the key insights that will shape restaurant success in Dallas in 2025 and how operators can thrive in this competitive market.Dallas Dining Trends for 2025Dallas has long been known for ... Read More
April 10, 2025
Create a Signature Dish That Builds Customer Loyalty
In today’s competitive restaurant industry, having a signature menu item can set your business apart, create brand recognition, and keep customers coming back. Whether it’s a one-of-a-kind burger, a unique dessert, or a craft cocktail, a standout dish can become the centerpiece of your menu, driving both sales and customer loyalty.A signature item should be more than just a popular menu choice—it should be something that defines your brand and creates a lasting impression. Think about dishes like the Big Mac at McDonald’s, In-N-Out’s Animal-Style Fries, or The Bloomin’ Onion at Outback Steakhouse. These items have helped restaurants establish strong brand identities and maintain ... Read More
April 03, 2025
How Boulder Restaurants Can Build Customer Loyalty
Boulder, CO, is known for its vibrant dining scene, where sustainability, farm-to-table concepts, and unique culinary experiences take center stage. With a highly educated and health-conscious population, as well as a strong tourism industry, Boulder presents great opportunities for restaurants. However, competition is fierce, and standing out requires more than just great food—it takes strategic marketing, strong branding, and an understanding of local dining trends.At The Gilkey Restaurant Consulting Group, we help restaurants in Boulder and nationwide develop tailored marketing and branding strategies that attract and retain loyal customers. Below, we explore the key elements that drive success in Boulder’s competitive restaurant ... Read More
March 30, 2025
Reducing Bartender Turnover: Tips for a Thriving Team
Bartender turnover is one of the most significant challenges for bar managers. High turnover disrupts team dynamics, inflates hiring costs, and impacts customer experience. However, with thoughtful strategies focused on retention, you can build a thriving team of skilled bartenders who contribute to your bar’s long-term success. Understand Why Bartenders Leave Addressing turnover begins with identifying its root causes. Common reasons bartenders quit include: Inconsistent schedules that lead to burnout and hinder work-life balance. Low or unpredictable compensation, especially for those relying heavily on tips. Limited growth opportunities, leaving employees feeling stagnant. Toxic workplace environments are caused by poor communication ... Read More
March 27, 2025
Leveraging Technology to Improve Restaurant Operations
Technology has transformed the restaurant industry, helping operators streamline service, optimize efficiency, and increase revenue. From advanced POS systems to AI-driven automation, the right tech solutions can reduce errors, improve customer satisfaction, and boost profitability. As competition grows and customer expectations shift, adopting modern technology is no longer optional—it’s essential for long-term success. At The Gilkey Restaurant Consulting Group, we help restaurants in Houston, TX, and nationwide integrate smart technology solutions that enhance operations and support business growth. Below, we explore key tech tools that can improve restaurant efficiency and transform day-to-day operations. The Role of Technology in Restaurant Operations ... Read More
March 20, 2025
The Role of SOPs in Franchise Expansion Success
Expanding a restaurant franchise requires more than just a great concept—it demands consistency, efficiency, and scalability. As franchises grow, maintaining brand standards, ensuring operational efficiency, and delivering a uniform customer experience across multiple locations become increasingly complex. Standard Operating Procedures (SOPs) provide the foundation for successful franchise expansion, offering clear guidelines that streamline operations, reduce errors, and enhance brand integrity. At The Gilkey Restaurant Consulting Group, we specialize in helping franchise restaurant owners implement effective SOPs to support growth in Houston, TX, and nationwide. Whether you're launching your first franchise location or scaling to multiple markets, well-documented procedures ensure smooth ... Read More