PRINCESS CRUISES & TOURS
Darren Nolan, Vice President - “When we first met with The Gilkey Restaurant
Consulting Group we wanted to improve our food and beverage guest satisfaction
scores as well as redefine the concept of our largest full-service restaurant. In both
situations The Gilkey Restaurant Consulting Group delivered. They guided us through
the development of a brand strategy and worked carefully with our designer and food
and beverage management team resulting in a stunning restaurant that consistently
delivers outstanding food quality. We frequently hear from our guests, “That is the
best seafood I’ve ever had.” And our satisfaction scores are up 8 percentage points. I
would highly recommend The Gilkey Restaurant Consulting Group.”
